FAQs

As well as medicare and if you have it, your health insurance information

  • Referral letter from GP, family physician or other doctor
  • Medicare card, DVA card, Pension Card
  • Workers compensation or third party claim insurance details
  • Bring films or discs of all X-rays, CT and MRI scans. Please note that printed reports without images are not usually sufficient

Your medical file is handled with the utmost respect for your privacy. Our staff are bound by strict confidentiality requirements as a condition of employment regarding your medical records. Ordinarily we will not release the contents of your medical file without your consent.

Having a current referral letter from a doctor is the best mechanism for seeing a specialist as this ensures that the visit is appropriate to your needs and you can obtain a Medicare rebate for your consultation with Dr Stanford. Sometimes you may wish to attend without referral because that is your preference or you may be from overseas, in such cases Dr Stanford is willing to see you on the understanding that you will be asked to pay the full consultation fee and there will be no rebate available.

Before seeing any medical specialist, it is always preferable to talk to your own family doctor, who can discuss your condition with you and advise on whether any specialist care is appropriate. If it is, he or she can help you to choose the specialist best suited to your needs. Your family doctor can help the specialist to care for you better by providing relevant information about your health. Communicating with the specialist will also enable your family doctor to care for you better during and after your specialist treatment.

During your first visit, Dr Stanford will assess your condition by asking questions and conducting a physical examination. He will review the X-rays and scans that you bring with you and which may provide further insight into your condition. Dr Stanford will then explain what he believes your condition is and recommend the best treatment, or further imaging as necessary. If he feels that surgery is appropriate, he will explain what that necessitates and the risks involved so that you may make an informed choice regarding surgery.